Before your frontline supervisor walks through the door on Monday morning, the day has already started making decisions for them. The inbox has questions. The floor has a problem…
I’m willing to bet there’s a supervisor on your floor who’s circling around a conversation they haven’t had yet… The performance issue that’s been building for six weeks. The…
Walk onto any operation where the floor isn't performing the way it should and start listening. Not to the noise, but to conversations. Listen for what's not being said.…
Walk a manufacturing/hospital/construction site or floor with a senior leader for ten minutes and you'll see them somewhere on it. The supervisor who is moving constantly. Phone in one…
You've got a mission statement. It's framed in the lobby. It's printed on the back of every employee badge. It's embedded in the new-hire orientation deck. The executive team…
Sit with one question for a second before reading anything else. What’s the actual difference between a team that complies and a team that commits? When you picture compliance,…
According to a recent Deloitte report, 86% of companies say leadership development is a top priority. Only 13% feel they actually do it well. Read that again. Organizations are…